Professional summary
AI systems engineer and platform leader with 4+ years building and operating production-grade LLM and agent infrastructure on AWS and Azure, and more than a decade in digital growth, content and marketing automation before that. Hands-on with AWS Bedrock, Azure OpenAI, RAG pipelines, multi-agent orchestration, CI/CD, observability and IAM/security, with delivery across Fortune 500 healthcare, SaaS and infrastructure domains. Founder of GaiaLink AI (GaiaSystems™), which builds early-warning, explainable AI for cities, schools and enterprise teams.
Certification
✓
Agent Architect
Certificate of Completion · Founderz Business School · Class of 2026
Founderz Business School certifies that Ali Reza Farshad Fard has successfully completed all academic and practical requirements of the Agent Architect program.
Signed by Eloi Noya, Academic Director, Founderz AI Business School, Barcelona, Spain
Certificate hash: f4216a02453e57ae2d634c421df44d38d85b11e2
Verify certificate →
Experience
Founder & Head of AI Platform
Gaialink Intelligence Systems Inc. (GaiaSystems™ / GaiaLink AI) · Vancouver, BC
- Designed and deployed a production AI/agent platform on AWS using Bedrock for LLM orchestration and GitLab CI/CD with Terraform-managed infrastructure; cut release cycles 40% and accelerated go-to-market 50%.
- Built multi-agent systems with event-driven coordination, tool use and memory layers, integrated with enterprise data sources through REST APIs and secure webhook pipelines.
- Implemented an observability stack (Grafana dashboards, structured logging, DORA metrics) and IAM/RBAC governance across platform services for 5 enterprise pilot clients.
- Led a 6-person cross-functional team; owned full P&L and extended operational runway 20% through data-driven resource planning.
Director, AI Platform & Automation
Lampyon Health Communications · Toronto, ON
- Engineered a production-grade, medically safe RAG system on Azure OpenAI deployed across Fortune 500 pharmacy chains for surgeons and pharmacists; improved retrieval accuracy 40% and content engagement 400%.
- Designed secure enterprise integrations with IAM-controlled access, audit trails and compliance-aligned data handling for regulated healthcare environments.
- Authored an AI implementation and governance playbook that reduced project development cycles 30% across the organization.
AI & Cloud Infrastructure Consultant
Independent practice · Vancouver, BC
- Deployed custom multi-agent LLM systems on AWS and Azure for B2B SaaS clients; increased conversion rates 40% and reduced client integration time 60% through API-first architecture.
- Designed AI-driven data workflows with CI/CD pipelines, secrets management and role-based access controls aligned with enterprise security standards.
- Expanded qualified pipeline volume 35% in six months by automating lead scoring, enrichment and CRM sync workflows.
Senior Data & Automation Strategist
Digikala Co. · Tehran, Iran
- Built BI and analytics infrastructure (Power BI, SQL) and automated reporting pipelines; improved operational visibility and drove a 20% conversion uplift through data-driven experimentation.
- Led cross-functional alignment between engineering, product and marketing on automation tooling and data workflow delivery.
Digital Marketing & Brand Manager
IranKhodro
- Developed and ran digital strategies across SEO, PPC and social media for B2B audiences, working with external agencies and advanced analytics.
- Improved click-through rates 25% and conversion rates 15% through A/B testing and keyword analysis.
Content Marketing Specialist
SOKAN Technology Solutions LLC
- Led SaaS content and SEO strategy; increased organic search visibility 30% through keyword analysis and on-page optimization.
- Produced blogs, case studies and technical whitepapers aligned with buyer personas.
Key technical deliverables
- Production LLM agent platform (AWS Bedrock). Multi-agent orchestration with tool use, RAG retrieval, memory and a secure API gateway, serving 5 enterprise clients in production.
- Healthcare RAG system (Azure OpenAI). HIPAA-aligned retrieval pipeline with role-based access, audit logging and clinical content governance for Fortune 500 healthcare.
- CI/CD & MLOps infrastructure. GitLab pipelines with Docker, Terraform, Harbor registry, model versioning and Grafana observability; release cycles cut 40%.
- Enterprise AI integration layer. REST API-first connectors linking LLM agents to CRMs (HubSpot, NetSuite), ERPs and data warehouses (Databricks, Fabric) with IAM-enforced access.
Technical skills
- AI & LLM platforms
- AWS Bedrock, Azure AI Foundry, Azure OpenAI, Claude API, GPT-4, RAG systems, LLM orchestration, AI agent frameworks, prompt engineering, MLOps
- Cloud & infrastructure
- AWS (EC2, S3, Lambda, IAM, VPC), Azure (AKS, App Service, AD, Key Vault), Terraform, Docker, Kubernetes (familiarity), GitLab CI/CD, Harbor
- Observability & security
- Grafana, DORA metrics, IAM / RBAC, enterprise SSO, secrets management, audit logging, responsible AI and governance
- Data & integration
- ETL/ELT pipelines, Databricks, Microsoft Fabric, Power BI, REST API design, SQL, event-driven architectures, enterprise webhooks
- Platforms & tooling
- HubSpot, NetSuite, Make.com, Zapier, Power Automate, GitHub Actions
- Growth & marketing
- SEO, PPC (Google & Meta Ads), content strategy, A/B testing, analytics, marketing automation, brand strategy
Education
Postgraduate Certificate, Business Administration
The University of Manchester (Manchester Business School), UK
Bachelor's Degree, Computer Software
Islamic Azad University, Shiraz, Iran
Publications
45+ articles on AI, climate resilience and digital strategy. Selected articles: gaiasystems.ca/insights. Certificate verification: https://learn.founderz.com/certificate/agent-architect/bf5f643f-2c78-4635-800e-7f9ace03aea6
Selected articles, republished on gaiasystems.ca. More than 45 articles on LinkedIn.
Ali Reza Farshad Fard